A reception chair in an office, waiting room, or customer service area says a lot about the company. Old plastic seating that has never even been wiped down tells customers that the company concerned does not really care about customers and provides the cheapest possible seating simply because it has to do so. Then there is the old, rickety, ‘seen better days’ reception chair which looks untidy and uncared for. This gives the impression that the company, or practise, does not care, or cannot afford to buy any new ones. Whichever way it goes, it does not fill the prospective customer with confidence. Imagine sitting on an old, wobbly reception chair in a dentist’s waiting room. It does not give a positive feeling about the experience.
A reception chair needs to be strong, durable and generally serviceable. It need not be too comfortable but it should give a favourable impression of the efficiency of the business and be pleasant for waiting customers to look at. Deciding how many receptions chairs to buy is not easy but a business that is run properly should not have any more than a couple of people waiting at the same time. Carefully scheduled appointments avoid this but appointments do sometimes run over and there needs to be a comfortable reception chair for the waiting customer to sit in.
Buying a reception chair, or however many you have decided to buy is not just a matter of picking them up and paying for them. Ask yourself how serviceable the chairs are, without being uncomfortable. Try sitting in a reception chair and see how it makes you feel. The way a reception area and reception chair impacts on the customer is important to business success.
One easy and very neat way to resolve this problem is to consider Rotunda Reception furniture as available at US Office Chairs. This gives lots of versatility and looks good but comes at a very reasonable price. The Rotunda range comes in three different sizes of seating which is ideal if you have a very small waiting area, or a large space to furnish. Each separate reception chair butts up against the next unit and wedge shaped, or slim-line connector tables can be used to link the units together, or to utilize corner spaces. This range comes in black bases and wedged seats too, so the seating can be taken right the way around a room if required.
An ‘Accompany’ metal legged reception chair says ‘sleek and modern’. These chairs are available in a number of fabrics and colours. The ultra modern brushed aluminum cylinder legs and matching Malibu tables with glass tops are modern and contemporary. These speak loudly to any customer walking into the reception area and give the impression of a modern up to date company which is doing well.
The right reception chair for an individual business depends very much on the budget of the company concerned, and the first impression it wants to give its customers.